Sorry for the delay in getting feedback to you.
Itinerary (10 days/9 nights):
1) Itinerary: Very Good (and dealing with you in setting up an itinerary, changes, etc was excellent; you were always patient, answered promptly & I never felt pressured or that we were putting you out by asking questions or changes)
2) Pace: Easy (liked that we had time mid-late afternoon to go back to hotel to rest/swim before going out for dinner/evening)
Guide (s):
1) Level of English: Good for all.
2) Help with Practical Problems: Not applicable
3) Info on Country and People: Good. Liked that Mr Sopheap in Siem Reap tried to teach us Cambodian customs and phrases/words.
Accommodation & Food:
1) Accomodations in General: Very Good. Favorite/Best Hotel - Vin Pearl Can Tho.
2) Hotels below standard: None; all were excellent.
3) Recommendations: None. If you were suggesting hotels, like ones with nice pools & have enough seating/shade around pool, excellent breakfast with lots of choices & ones within walking distance to shopping/local markets.
4) Quality of Food: Very Good. All hotels had excellent breakfasts. Best Breakfast = Vin Pearl Can Tho. Also liked Grand Silverland as it had a complimentary afternoon tea/buffet. All lunch/dinners at the selected restaurants were excellent too.
Transport:
1) Quality of Service: Very Good. Clean & newer vehicles.
2) Driver's Performance/Drive Safely: Very Good.
General Comments:
1) Overall Service by Asia King: Very Good.
2) Additional comments: Would highly recommend Asia King & Phuong to friends and family.
Share us More:
In future, recommend same guide/driver be contracted at a location (did not like having a different guide on each of 3 days in PP, though all 3 guides were very nice).
Highly recommend: Vin Pearl Can Tho & Le Cochinchine 1 day cruise (had an excellent guide, Kate & really liked the food, especially the lunch at the LeCochinchine Office)
Highly recommend: Viroth & Square 24 in Siem Reap for food & ambiance of restaurant
In future: Advise budget at the Night Market that is included in tour (ie would have liked to have known the $ amount that we had for food to try at the Siem Reap night market).
Liked how Phuong texted me at start of the tour & kept in touch throughout the tour.
Would have liked to have known in advance that Street Food Tour in PP was by a separate private company (Our guide that day didn't seem to know either).
Future Recommendations: Advise name of Dinner restaurant in Itinerary. If Asia King could find out set menu at selected restaurants so that changes could possibly be made if menus were too similar (ie food was all excellent, however fish was served at every meal & one of us did not like fish & at every meal we had a chicken curry; needed a little more variety in the set menus).
Overall we had an excellent time and in general enjoyed everything!
Thank you again Phuong for all you did. Wishing you much happiness & success in the future.
Mrs Jackie Wong
[email protected]
Canadian