Testimonials

Dear Phuong, 

We finished our trip yesterday afternoon with Ow and Wen (I am unsure of the spelling). Both Mark and I thoroughly enjoyed it and we really want to pass on to you and them how professional and interesting and kind and thoughtful they were to us throughout the entire trip. We will recommend your company and would not hesitate to do it again. I hope we were not too much trouble for them. Thank you for negotiating with us throughout this trip. I hope this level of professionalism is maintained with all your other guides and drivers. There is no way we would have enjoyed any other methods of transportation. 
Keep up the great work. 
All the best. 
Kind Regards 
Gemma 
gembosch@yahoo.com
Australian

Hello Phuong

Please accept my apologies for the delay I responding.
We have nothing bout positive feedback about you and your service and also about The Jahan.
There was nothing at all to complain about or think that you could do to improve. 
Thank you for your service. If we return we will definitely be in touch . 

Regards,
Kylie Williams
ageds23@hotmail.com
USA

Sorry for the late response! Unfortunately I was very busy in the last weeks …
 
The trip to China was very nice, we really enjoyed the time!

• The guides were really friendly and helpful; just the first guide’s English was not that good, so he struggled explaining us some things
• The hotel were really nice and comfortable; just the one hotel with the construction side in front of it was a real disappointment (if I remember correctly we already told our guide and he also informed you)
• The activities were really enjoyable and not stressing at all; just it could have been a bit more action

So all in all a great experience and I am very sure that we will contact you again for our next trip.
 
Kind regards,
Tobias

German

The following is in addition to the feedback forms at each city that we filled out.
 
Phuket: 
Beer was very charming and friendly. A bit of a wait at the pick up as the pick up time seemed to be an issue (30 minutes later?) but no worries. We were happy to see Beer and the driver. She was very accommodating but her English was only ok and she had to look up a lot of information on her phone. But we were not unhappy. Our friends went to James Bond Island on the next day which was our free day. They really enjoyed the tour. We then went together to Phi Phi island. Of all of our activities I would say that this was not up to standard. Lots of travel for very little enjoyment. Too crowded. Perhaps you can share this with future clients to advise them that they could choose other tours instead. The shining light was the fact that your company went beyond expectations and helped us to retrieve forgotten hat and sunglasses from the 3rd party transport vehicle. We are very thankful for this excellent service.
 
Siem Reap:
Frank was so good! We truly enjoyed our tours with him. We had a bit of excitement when the driver locked the keys in the van however, it was only 40 minutes of delay and we weren't inconvenienced. We did a video interview with Frank and I think it went well.
 
Bangkok:
Nitaya was very prompt every day and she was very knowledgeable about Bangkok and the history. The street food tour was amazing - lots of yummy things to eat. The coronation put scheduling out of whack as the Royal Palace was closed. Nothing we could do as even the palace staff weren't told beforehand. Lots of other things to see in the beautiful city.
 
Overall we are very happy and satisfied with the services. We would recommend your company to anyone who is traveling to your area. And of course would use again when we return.
 
All the best,
Soo-Mi
soomichoe@gmail.com
Canadian

Thank you for your mail. Everything went well and the trip to Myanmar was fantastic.
The boat trip from Mandalay to Bagan was certainly a highlight.
I can very much recommend this trip. We had a great time and the crew and service were outstanding, including the food.
Thanks a lot for helping to organise this.

Roger Bieri
Swiss 
Email: roger_bieri@icloud.com

Sorry for the delay in getting feedback to you.
 
Itinerary (10 days/9 nights): 
1) Itinerary: Very Good (and dealing with you in setting up an itinerary, changes, etc was excellent; you were always patient, answered promptly & I never felt pressured or that we were putting you out by asking questions or changes) 
2) Pace: Easy (liked that we had time mid-late afternoon to go back to hotel to rest/swim before going out for dinner/evening)
 
Guide (s):
1) Level of English: Good for all.
2) Help with Practical Problems: Not applicable
3) Info on Country and People: Good. Liked that Mr Sopheap in Siem Reap tried to teach us Cambodian customs and phrases/words.
 
Accommodation & Food:
1) Accomodations in General: Very Good. Favorite/Best Hotel - Vin Pearl Can Tho. 
2) Hotels below standard: None; all were excellent.
3) Recommendations: None. If you were suggesting hotels, like ones with nice pools & have enough seating/shade around pool, excellent breakfast with lots of choices & ones within walking distance to shopping/local markets.
4) Quality of Food: Very Good. All hotels had excellent breakfasts. Best Breakfast = Vin Pearl Can Tho. Also liked Grand Silverland as it had a complimentary afternoon tea/buffet. All lunch/dinners at the selected restaurants were excellent too.
 
Transport:
1) Quality of Service: Very Good. Clean & newer vehicles.
2) Driver's Performance/Drive Safely: Very Good. 
 
General Comments:
1) Overall Service by Asia King: Very Good.
2) Additional comments: Would highly recommend Asia King & Phuong to friends and family.
 
Share us More:
In future, recommend same guide/driver be contracted at a location (did not like having a different guide on each of 3 days in PP, though all 3 guides were very nice). 
Highly recommend: Vin Pearl Can Tho & Le Cochinchine 1 day cruise (had an excellent guide, Kate & really liked the food, especially the lunch at the LeCochinchine Office)
Highly recommend: Viroth & Square 24 in Siem Reap for food & ambiance of restaurant
In future: Advise budget at the Night Market that is included in tour (ie would have liked to have known the $ amount that we had for food to try at the Siem Reap night market).
Liked how Phuong texted me at start of the tour & kept in touch throughout the tour.
Would have liked to have known in advance that Street Food Tour in PP was by a separate private company (Our guide that day didn't seem to know either).
Future Recommendations: Advise name of Dinner restaurant in Itinerary. If Asia King could find out set menu at selected restaurants so that changes could possibly be made if menus were too similar (ie food was all excellent, however fish was served at every meal & one of us did not like fish & at every meal we had a chicken curry; needed a little more variety in the set menus).
 
Overall we had an excellent time and in general enjoyed everything!
 
Thank you again Phuong for all you did. Wishing you much happiness & success in the future.  
 
Mrs Jackie Wong
jackie9664@gmail.com
Canadian  

Thanks for following up.
We had a fantastic experience on Song Xanh Sampan, great food, lovely boat, very relaxing. I really enjoyed the candle light dinner in the Old House of 'The lover' movie, it was really a special moment.
I would really recommend it to any friend or family who wants to travel to Vietnam.
The overnight train was good fun.
Transfers were on time, with good drivers.

Thank you for your help in arranging everything for us.
 
Kind regards,
Vanessa Toucas
vcalando@gmail.com
French

I am sorry to answer only today. 
The Chindwin Discovery cruise was fantastic. Everything was very well planned and the crew did everything to make our stay nice and confortable. The ship and the cabin were perfect and clean.The food was very good and the Captain managed a safe cruise, sometimes even in difficult situations. 
We will recommend your company and come back to you for any further plans in this region. 
Special thanks to Htin Aung Zaw, he was extremely helpful.

Best regards,
Ludwig Kaltner 
ludwigkaltner@gmail.com
Austria

The trip was great. I will do the review and we are already telling all our friends that we have a great agency to accommodate their travel plans if they want to go to Laos, Cambodia, Thailand, Myanmar, Singapore, China, Philippine, Malaysia, or Indonesia. Thank you for all your help.

Pavel Krasner
USA
pavelk@amgen.com
 

Dear Mia, how are you? I wanted to say a big thank you for your perfect support with our river cruise. Everything was very very very nice, very comfortable, we saw the Mekong river and took away wonderful memories. Thank you. When we will travel in the future somewhere in Asia, we will contact you, because you are a very professional and reliable contact. Have a very nice day, with best regards, Erna
Erna Ecker
Austria
erna.ecker@gmx.at