Payments
must be received by the payment date, and without the
deduction of any transfer fees. Late payments risk
cancellation of reservations as we must maintain
relationship with our suppliers.
a.
Tours and hotel packages
For standard tours and packages, a deposit of 30% of the tour or package cost per person is needed within
10 days to confirm the reservation. The balance is due
30 days prior to arrival in the country.
b.
Hotels
Full payment
must be made at the time of reservation.
Cancellation policy
Rights
to refunds if you change or cancel your reservation are
sometimes limited as we usually need to prepay some
suppliers, and our negotiated rates are obtained through
committing to advance payment. We strongly recommend you
purchase trip insurance including trip cancellation and
interruption insurance, which may reimburse you for
cancellation penalties and extra trip expenses should a
circumstance covered by the policy force you to cancel
or interrupt your trip. In the event we cancel a trip,
for any reason, all money for services described in the
reserved itinerary, less airline ticket cancellation
fees, will be refunded.
Any
cancellation by a client must be made in writing (email,
fax or other). The date on which the cancellation notice
is received by the company or its agents will determine
the applicable cancellation fee.
Refund
checks will normally be mailed within three weeks of
cancellation, assuming we experience no difficulty or
delay in receiving the corresponding refund(s) from the
suppliers involved.
Once
travel commences there will be no refunds made on unused
portions, nor is the price or value exchangeable for
alternative services. Aisa King Travel prepays hotels
and tour operators. If you should not use some portion
of your reservation and the hotel or tour operator is
willing to give you credit, you must have a signed
letter from the manager requesting Aisa King Travel
to issue a refund.
Unless
indicated otherwise at or prior to the time of
reservation, the following charges per person will apply
in the event of cancellation prior to arrival:
Cancellation
Charges
a.
Tours & hotel packages
+ Up to
30 days before arrival - 10%
+ 29 to 14 days before arrival - 25%
+ 7 to 14 days before arrival
- 50% o
+ 6 or less days before arrival
- 100%
b.
Hotels
Cancellation
fees per room:
+
10 days or more prior to arrival: 1st
night (minimum $30)
+ Less than 7 days:100%
c.
Changes to confirmed reservations
To cover administrative costs, we reserve the right to
charge $50 per change to alter reservations once they
are confirmed, plus any other
applicable cancellation fees as imposed by our service
providers such as hotels or cruise companies, and such
fees are due immediately when the amendment request is
made. Cancellation fees may apply, as outlined
above, if suppliers are changed or the existing
reservation is imminent.
d.
Groups
Different cancellation rules may apply for groups and
those are indicated in our quotation.
e.
Special conditions
Some suppliers, such as cruise operators, some hotels
and tour operators, have specific deposit and
cancellation policies which are more onerous than those
above, and which we have to follow. This may also apply
for some high season bookings. These "special
conditions" are featured in our websites, or are
indicated at or prior to booking. You should make sure
you ask in the event you are unclear as to the relevant
policies. We will use our best endeavours to seek full
refund for the deposit, tour or the unused portions of
the tour, as appropriate under the indicated
cancellation policy, but will not be liable for any
amounts which suppliers and providers of services refuse
to refund, for whatever reason.
General terms and
conditions
1. PRICING
Prices quoted in USD on the website are valid as
indicated, but may be varied at any time by suppliers.
Prices are subject to change without notice. Please
check with
Asia
King Travel
for confirmation of prices prior to booking.
Asia
King Travel
, reserves the right to revise the itinerary or
substitute comparable accommodations and other tour
inclusions. This is necessary because sometimes things
change - restaurants close, quality of hotels change. We
make every effort to provide the best, and will always
monitor tours and locations to make sure you get the
best for your value. From our price list on individual
services you can see which hotel(s) we use for the
particular itinerary in every region of the country. If
you need detailed description of hotels, please do not
hesitate in contacting us.
2. ENTRY REQUIREMENTS
It is your responsibility to ensure that you comply with
all the visa and health requirements of the country/ies
you intend to visit. We cannot be held liable for any
illness, delays or costs resulting from your failure to
meet these requirements. Please make sure that your
passport is valid for at least 6 months from the day you
arrive at your destination. Some countries may require a
passport validity of more than 6 months and requirement
for entry may vary from time to time and country to
country. If in doubt, please consult the respective
consulates.
3. DEPOSITS AND FINAL
PAYMENTS
Deposits and final payments must be made as indicated to
you at the time of requesting a reservation. We reserve
the right to cancel the booking without prior notice if
the deposit or balance is not paid by the deadlines as
specified. In this case, we will apply any relevant
cancellation charges as if you had cancelled, before
making any refund . Unless indicated otherwise in
advance, a reservation is confirmed when all of the paid
elements are confirmed.
4. CHANGE OF ITINERARY
No change can be made to a printed itinerary, unless by
the Organizers in accordance with the provisions herein,
once travel has commenced. Unused portions of the
itinerary and any extension nights including hotel
accommodation, sightseeing tours, air fare or other
items included in the tour, are not refundable.
5. WEBSITE ACCURACY AND
LOCAL CONDITIONS
The descriptions of hotels, tours, cars, flights and
other services in this website have been compiled based
on current information available at the time of
creation. However, changes may occur after the date of
publication. There may be occasions, when facilities may
be withdrawn or reduced by accommodation owners or
proprietors of other services. For example, a pool may
be closed for cleaning and/or renovation; if there are
several restaurants in a hotel, some may close down in
low season. Redecoration or construction work may occur
even in high season. Such changes are beyond our
control. However, when we are advised of any development
work, or changes in the information shown in this
website, we will make every effort to advise you before
departure.
6. LIABILITIES
a. The Organizers shall not under any circumstances be
liable, in contract, tort or otherwise, for: a. any of
the expenses, damages or losses incurred or sustained by
you which arise from or as a result of the delay or
cancellation of any scheduled flight; b. any of the
expenses, damages or losses incurred or sustained by you
which arise from or as a result of changes in the travel
programs, routes or timetables; c. any of the expenses,
damages or losses incurred or sustained by you which
arise from or as a result of the missing of the flight
due to your failure to comply with airline check-in and
boarding procedures, and/or failure to comply with visa
and health requirements of the countries they intend to
visit.
b.
It is
expressly declared that all the airlines concerned,
their servants, agents, and affiliates are not liable,
in contract, tort or otherwise for any loss, damage or
injury howsoever caused to the tour participants during
the time in transit. The passenger ticket in use by such
airlines, when issued, shall constitute the sole
contract between the airlines and the purchaser of these
tickets and/or the tour participants, and the tour
participants shall be deemed to have full notice of the
terms and conditions of such contractors.
c.
It is also
expressly declared that the Organizers act only as
agents for the owners, suppliers, providers or
contractors providing the means of transportation or
other services during the course of your tour or travel.
Any tickets or vouchers or confirmed reservations for
such means of transportation or other services are
issued or made or provided electronically subject to any
and all terms and conditions under which such services
are offered or provided (details available upon
request), and the issuance and acceptance of such
tickets or vouchers or confirmed reservations shall be
deemed to be consent by you to the further condition
that the Organizers shall not be or become liable or
responsible in any way for any loss, damage, injury,
accident, delay, changes in schedule, changes in vehicle
or ship or other form of transport, hotel overbooking,
or other inconveniences to you, your property or effects
howsoever caused by such means of transportation or
other services.
d
All travel times are based on the best information
available at the time of confirmation. Due to the nature
of international travel changes to schedules and
itineraries may be necessary and may also prevent the
inclusion of some activities. No refunds can be given
for such elimination. We do not accept responsibility
for losses or accidental expenses due to changes or
delays in airline or hotel overbookings, defaults,
weather, strikes, sickness, war, riots, or any other
causes not within the power of
Asia
King Travel.
All such losses or expenses are the responsibility of
the passenger.
7. FORCE MAJEURE
The Organizers or the Tour Operator have full and
absolute discretion to cancel or shorten the duration of
any tour in the event of force majeure, hostilities,
accident or other circumstances beyond the control of
the Organizers which render it necessary in the
organizers reasonable opinion that such steps be taken.
The Organizers shall be relieved from all liabilities
and obligations resulting there from, upon notice to the
tour participants and refund of amounts paid for the
tour or the unused portions of the tour, as appropriate,
and recovered from suppliers. The Organizers will use
its best endeavours to seek full refund for the tour or
the unused portions of the tour, as appropriate, but
will not be liable for any amounts which suppliers and
providers of services refuse to refund, for whatever
reason.
8. INSURANCE
We strongly recommended that as time of your booking,
you supply yourself with insurance policy in your
country to cover cancellation charges, luggage claim,
medical expenses, accident and others. For
possibilities, see click on
Travel Insurance.
9. RESPONSIBILITY
All travel documents and vouchers issued by
Asia King Travel
and its agents are subject to the terms and conditions
of the supplier, to the laws of their countries, and to
international conventions between countries. The
passenger agrees that
Asia
King Travel,
its agents, affiliates, employees, shall not be liable
for any damages or losses incurred. All participants
expressly wave any and all rights which one may have
against
Asia
King Travel,
its
agents, officers, or employees caused by the negligence
of such persons in connection with foregoing. Under no
circumstance is
Asia
King Travel
to be construed as a carrier or common carrier under
contract for safe passage of the passenger or for
luggage and/or belongings. By enrolling in and tendering
payment for any and all services participants agree to
accept and agree to be bound by the terms and conditions
on this Website. No other person other than an officer
of
Asia
King Travel
by
document in writing , is authorized to waive or alter
any condition with the foregoing.
